Shipping policy

 

Shipping Policy:

1. Shipping Options: We offer standard shipping for all orders within the UK. The estimated delivery time for standard shipping is 4-5 business days. Please note that these timeframes are approximate and may vary depending on factors beyond our control, such as weather conditions or carrier delays.

2. Free Shipping: We provide free standard shipping on all orders above £25 within the UK. Orders that meet this minimum purchase requirement will have the shipping fee waived during checkout automatically.

3. Order Processing Time: Once you place an order, we require 1-2 business days to process and prepare it for shipping. During peak seasons or promotional periods, processing times may be slightly longer.

4. Delivery Issues: In the rare event that you encounter any issues with the delivery of your order, please contact our customer support team. We will work with the shipping carrier to resolve the problem as quickly as possible.

5. Address Accuracy: Please ensure that the shipping address you provide during checkout is accurate and complete. We cannot be held responsible for any delays or non-delivery caused by incorrect or incomplete address information.

6. Shipping Fees: For orders below £15, a standard shipping fee will be applied during checkout. The exact fee will be displayed before you finalize your purchase.

7. Returns and Exchanges: For information regarding our return and exchange policy, please refer to our dedicated Returns & Exchanges page on our website.